Dialog Designer: Drag and Drop

WalkerCom Inc.’s clients have the advantage of having access to Avaya’s full line of innovative products, systems, and programs. One such program is Avaya’s Dialog Designer. This development environment allows users to easily create prototypes and applications without writing hundreds of lines of code. Users are able to select phrases of speech and call flows and then drag and drop them into their proper places.

This program can assist call centers in creating call prompts and voice activated phone services. This will greatly simplify the process of programming call center software and result in savings of both time and money. The self service applications that can be created with this valuable tool decrease customer service times and increase the productivity of employees. This solution from Avaya brings clients through the entire process from design to implementation, debugging, and deployment. Another added bonus to this program from Avaya is that it is fully compatible with most other voice technology platforms.

WalkerCom Inc. can bring this technology, along with network assessments, to our customers throughout the state of Texas and beyond. We are truly a one stop shop for all of our client’s telecommunications needs.

Network Assessments

As any network or telecommunications professional can tell you, the first step in the process of upgrading a company’s systems is to evaluate the current situation and needs of the company in question. WalkerCom Inc. is a full service telecommunications firm, taking customers through the entire system analysis and design process.

The first step that needs to be taken is the performing of the network assessments. Only through evaluating the current system can we take the next step towards installing a state of the art telecommunications system. Once the network has been assessed we are then able to determine the strengths and weaknesses of the current system, and begin the design process. WalkerCom Inc. will be there every step of the way, guiding our customers through the implementation and maintenance phases as well.

Through the innovative technologies of Avaya, including Dialog Designer, and our one of a kind customer service, our clients are among the best connected corporations in Texas.