Avaya Telecommunications

WalkerCom Inc. is proud to be partnered with Avaya in providing Texas area businesses with top of the line corporate communications solutions. Avaya Telecommunications is a world wide leader in the areas of voice over IP phone service, video conferencing service, messaging, and call center management. WalkerCom Inc. is a total telecommunications company, and we strive to provide our customers with the solutions that they need, and the high level of service that they deserve. Avaya phone systems set the trends for the latest phone systems in call centers and corporations around the world.

Our partnership with Avaya guarantees that our clients will receive only the best in regards to telecommunications hardware, software, and services. Our telecommunications experts have years of experience, and are ready to assist Texas area companies by custom designing telecommunications systems for our clients.

Avaya Phone Systems

Avaya is a global leader in the business class telephony industry. Avaya phone systems range from traditional analog phones to high tech, customizable voice over IP Avaya telephone systems. Regardless of the model, phones such as the Avaya 9600 are all feature rich and contribute to the productivity and communication of company employees. Seamless voice communication and messaging helps promote the collaboration of employees working both on site and remotely, keeping the information flowing throughout the corporation.

In addition to our quality phone systems, WalkerCom Inc. also specializes in Avaya software. This software works in conjunction with the phone systems, keeping employees in touch with each other and with customers.

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Avaya Software

There are a number of software platforms available from Avaya. Avaya software can be used to manage the flow of calls throughout a call center, manage phone lines and extensions, provide permanent phone numbers for employees, and manage messages and faxes company wide. There are also a number of administration programs that allow management to control call functions and features. One such program is Avaya AES, which enables clients to fully customize Avaya programs to meet their own needs. This allows our clients to have an Avaya solution that is a perfect fit for their own unique circumstances and business practices.

Avaya AE

In order to make Avaya programs fit perfectly into the telecommunications infrastructure of our clients, it is sometimes necessary to integrate them with legacy systems, or custom coded programs that are used in house. The purpose of Avaya AES is to facilitate the optimization of Avaya programs within the company. AES also helps make it easy to upgrade systems over the years.

WalkerCom Inc. is proud to be partnered with Avaya Telecommunications in providing Texas with world class communications hardware, software, and service.